PRIVACY POLICY

Last Updated: December 2025

Sailfleet Yacht Charter ("Sailfleet", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website www.sailfleet.net ("Site"), use our services or contact us.

This Privacy Policy has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK") and relevant legislation.

1. Data Controller

The data controller under this Privacy Policy is:

Sailfleet Yacht Charter

  • Address: Ece Saray Marina - Karagözler Mah. 29 (KGO) Sk. No:8 Fethiye Muğla Turkey
  • Email: [email protected]
  • Phone: +90 252 614 14 50

2. Personal Data We Collect

We may collect the following personal data:

2.1 Identity Information

  • First and last name
  • National ID or passport number
  • Date of birth
  • Nationality

2.2 Contact Information

  • Email address
  • Phone number
  • Postal address
  • Country

2.3 Reservation and Charter Information

  • Preferred yacht and dates
  • Number of passengers and their details
  • Departure and arrival points
  • Special requests and notes

2.4 Sailing Qualification Information

  • Sailing licenses and certificates
  • Sailing experience
  • License numbers and validity dates

2.5 Payment Information

  • Billing information
  • Payment method details
  • Bank account information (for refunds)

2.6 Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Cookie data
  • Site usage statistics

2.7 Communication Data

  • Email correspondence
  • Phone call records
  • Live chat conversations
  • Feedback and reviews

3. How We Collect Personal Data

We collect your personal data through the following methods:

  • Website forms: Reservation form, contact form, quote request form
  • Email: When you contact us via email
  • Phone: When you call our customer service
  • Cookies: Automatically when you visit our site
  • Third-party platforms: When you make a reservation through platforms like Booking.com, GetMyBoat
  • Social media: When you contact us through our social media accounts
  • In person: During check-in procedures at our marina offices

4. Purposes of Processing Personal Data

We process your personal data for the following purposes:

4.1 Service Delivery

  • Receiving and processing yacht charter reservations
  • Carrying out yacht handover and return procedures
  • Fulfilling crew and additional service requests
  • Qualification verification for bareboat charter

4.2 Communication

  • Sending reservation confirmations and reminders
  • Pre-trip information
  • Responding to customer inquiries
  • Emergency communication

4.3 Legal Obligations

  • Fulfilling tax and accounting obligations
  • Port authority and coast guard notifications
  • Insurance procedures
  • Use as evidence in legal disputes

4.4 Marketing (With Your Consent)

  • Promotional and campaign notifications
  • Newsletter delivery
  • Personalized offers
  • Satisfaction surveys

4.5 Site Improvement

  • Improving user experience
  • Analyzing site performance
  • Implementing security measures

5. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under Article 5 of KVKK:

  • Performance of contract: Processing data necessary for establishing and fulfilling the charter agreement
  • Legal obligation: Mandatory data processing under tax, accounting and maritime legislation
  • Legitimate interest: Conducting our business processes and improving service quality
  • Explicit consent: For marketing communications and processing special categories of personal data

6. Transfer of Personal Data

We may share your personal data with the following parties:

6.1 Service Providers

  • Marina operators
  • Insurance companies
  • Payment service providers
  • Captain and crew service providers
  • Transfer and logistics companies

6.2 Legal Authorities

  • Port authorities
  • Coast Guard Command
  • Tax offices
  • Courts and enforcement offices (when legally required)

6.3 Business Partners

  • Yacht owners (in case of bareboat charter)
  • Booking platforms
  • Travel agencies

6.4 International Transfer

Your personal data may be hosted on servers abroad or shared with our business partners abroad for the provision of our services. These transfers are carried out with the necessary security measures under Article 9 of KVKK.

7. Retention Period of Personal Data

We retain your personal data for the following periods:

  • Reservation and charter information: 10 years
  • Invoice and payment information: 10 years (as required by tax legislation)
  • Communication records: 3 years
  • Sailing certificates: 2 years after charter
  • Cookie data: Maximum 2 years
  • Marketing permissions: Until permission is withdrawn

8. Cookie Policy

8.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website.

8.2 Types of Cookies We Use

Essential Cookies

  • Required for site functionality
  • Session management
  • Security

Performance Cookies

  • Google Analytics
  • Site usage statistics
  • Page load times

Functionality Cookies

  • Language preferences
  • Currency selection
  • Previous searches

Marketing Cookies

  • Google Ads
  • Facebook Pixel
  • Remarketing

8.3 Cookie Preferences

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect site functionality.

9. Data Security

We take the following measures to ensure the security of your personal data:

  • SSL Encryption: All data transmission is encrypted with SSL certificate
  • Secure Servers: Data is hosted in secure data centers
  • Access Control: Only authorized personnel can access data
  • Regular Backup: Regular backups are made to prevent data loss
  • Security Tests: Periodic security audits are conducted

10. Your Rights

Under Article 11 of KVKK, you have the following rights:

  • To learn whether your personal data is being processed
  • To request information if it has been processed
  • To learn the purpose of processing and whether it is used in accordance with its purpose
  • To know third parties to whom it is transferred domestically or abroad
  • To request correction if it has been processed incompletely or incorrectly
  • To request deletion under the conditions set forth in Article 7 of KVKK
  • To request notification of correction or deletion to third parties to whom it has been transferred
  • To object to a result against you arising from analysis of processed data exclusively through automated systems
  • To claim compensation if you suffer damage due to unlawful processing

How to Apply

You can contact us through the following methods to exercise your rights:

  • Email: [email protected]
  • Mail: Ece Saray Marina - Karagözler Mah. 29 (KGO) Sk. No:8 Fethiye Muğla Turkey
  • In Person: Our marina offices

Your application will be answered free of charge within 30 days at the latest. If the transaction requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Board.

11. Marketing Preferences

If you do not wish to receive marketing communications:

  • You can click the "unsubscribe" link in our emails
  • You can send an email to [email protected]
  • You can call our customer service

Changing your marketing preferences means you will continue to receive transactional notifications related to our services (reservation confirmation, payment notification, etc.).

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend that you review their own privacy policies before visiting third-party sites.

13. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from individuals under 18. If you notice that we have collected personal data from an individual under 18, please contact us.

14. Policy Changes

We may update this Privacy Policy from time to time. When significant changes are made, we will inform you by posting an announcement on our website or by sending you a direct notification. The effective date of changes will be indicated in the "Last Updated" date at the top of this page.

15. Contact

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal data, you can contact us:

Sailfleet Yacht Charter

  • Email: [email protected]
  • Phone: +90 252 614 14 50
  • Address: Ece Saray Marina - Karagözler Mah. 29 (KGO) Sk. No:8 Fethiye Muğla Turkey
  • Web: www.sailfleet.net

This Privacy Policy has been prepared by Sailfleet Yacht Charter and is subject to the laws of the Republic of Turkey.